Do you have a question about your order, sizing, or our collections? Our customer support team is ready to assist you.
Before contacting us, you might find the answer faster in our Frequently Asked Questions or by checking your Order Status.
For inquiries regarding orders, products, or shipping:
Email: support@ginlerie.com
Phone: +44 2037696963 (SMS only — no voice calls)
Business Hours:
Monday – Saturday: 9:00 AM – 5:00 PM GMT
We aim to respond to all emails within 24 business hours.
(Administrative Office Only - Please do not send returns to this address. Refer to our Return & Refund Policy for instructions.)
Business Name: Ginlerie
Legal Entity: Nexora
Address: Elzenhoven 2, 3162 PJ, Rhoon, The Netherlands
CoC (KVK): 95810358
VAT Number: NL005175229B84
